Bezeq provides a reliable and good IP PBX solution, but it is a closed PBX and not a real cloud PBX.
In order to connect to the Bezeq PBX, a separate ADSL infrastructure of Bezeq is required (there is no Internet on this line), which is used only for the purpose of telephony.
A true cloud switchboard does not require additional infrastructure and equipment but uses the internet connection from anywhere in the world. BlueBint cloud PBX solution – BlueCloud is a high-quality and stable cloud PBX spread over a large number of servers in different countries.
Bezeq’s switchboard without geographical backups and any malfunction in one area will disable a huge amount of customers in the same area. A critical failure in BlueCloud’s hosting provider will not actually affect the service at all, nor will the downfall of all hosting providers in Israel affect them at all because as long as customers have active internet they will be transferred to one of the five servers in Europe.
The BlueCloud PBX does not have a central failure point and thus it is a true IP Centrex PBX in the cloud with good quality and reliability without a lesson on Bezeq.
Bezeq provides a limited and expensive number of end devices to customers. If you want to connect other IP phones you will encounter a complete refusal even though there is no problem to connect any IP phone you want. Bezeq installers simply do not know / are not ready to deal with various devices. Bezeq will also not provide you with the connection details (username and password) so that you can connect a different device, despite Bezeq’s limitation that they can only be connected with a separate infrastructure.
At BlueCloud PBX you are free to connect any IP phone you want. The username and password are provided to the customer who is free to connect with any device and from anywhere. Advanced defense systems block tens of thousands of attacks and attempted burglaries from anywhere in the world.
At Bezeq’s switchboard, it is not possible to connect to the customer’s computer systems, advanced CRM systems in the cloud.
Unable to receive email / SMS alerts for missed calls.
The BlueCloud Cloud PBX provides connectivity to leading CRM systems, applications and service centers.
You can receive alerts and emails for any missed call, send recordings to email and an API to connect any third party system you want.
